Clinvite: patient referrals by iMessage and WhatsApp for Canadian clinics

The problem

Everyone means to refer a friend. Almost nobody does.

Your best new patients come from your current ones. But "tell your friends" happens at checkout, the phone stays in the pocket, and nothing gets tracked.

$285

Average cost to win one new med spa patient with ads, and climbing.

Source: medesk.net and cakesmashmedia.com, 2026 benchmarks

16%

Higher lifetime value from customers who came in through a referral.

Source: Schmitt, Skiera and Van den Bulte, Wharton, Journal of Marketing, 2011

18%

Less likely to leave. Referred customers stay longer.

Same study, controlling for demographics and time of acquisition

This is not a staff problem. Nothing makes it easy in the one minute that matters: right after the visit, when your patient feels great and is still standing at your desk.

How it works

Scan. Tap. Claim. Visit.

The whole loop takes your patient 20 seconds and your staff one sentence.

Patient scansAt your desk, right after the visit

Taps iMessageOr WhatsApp. The invite is already written

Friend claimsYour offer, from someone they trust

Visit loggedPass scanned. Reward ready for the patient

Scan

The patient scans the card at your desk. No app, no login. Your logo, your colours.

Tap

They tap iMessage or WhatsApp. The invite is already written. They pick a friend and hit send.

Claim

The friend opens a personal link, claims your first-visit offer and books with your own booking page.

Visit

The friend shows a visit pass. Your desk scans it. Sarah's reward is ready, and so is your Google review ask.

Start free in 5 minutes See it on your phone first

What changes

More booked friends. No extra work for your team.

New patients who already trust you

The invite comes from their friend's own phone, not from a business number. That is why people open it and why they book.

iMessage · WhatsApp · any app on the share sheet

Zero training for staff

One card at the desk and one sentence: "Scan that to send a friend a gift." The print kit and the script come ready to print.

Tent card · 4x6 counter card · stickers · staff script

Every visit traced to who sent it

Friends show a visit pass at the desk. One scan logs the visit and tells you exactly which patient to thank. No guessing, no spreadsheets.

Visit passes · live dashboard · top referrers

On the right side of your college

Pick your clinic type and Clinvite sets rewards to match. Regulated professions start in thank-you mode, with no incentives.

Reward modes by clinic type · Ontario college notes built in

More Google reviews, asked at the perfect moment

Right after a patient sends invites, and again when you hand them their reward, Clinvite asks for a Google review. That is when people feel most generous. Every tap is counted on your dashboard.

Start free14-day trial · no setup fees · cancel anytime

The cost of doing nothing

Your patients already want to send friends. Here is what you lose when they don't.

Set the sliders to your clinic. The last one is your own guess, so make it as cautious as you like.

Patients you see a week 60

What a new patient spends on their first visit $150

How many patients bring a friend, once it takes 20 seconds 1 in 20 Your assumption. Move it right to be more cautious.

Referred friends are worth $1,950 a month in first visits alone

13new patients a month

$23,400a year

13xreturn on $149

Buying 13 new patients with ads would cost about $3,705 a month, at $285 each.
Pays for itself with one referred visit a month.
Every friend who claims shows up on your dashboard, so you see the return, not guess it.

Start free. Stop losing them.

First-visit revenue only, before any repeat visits. The $285 figure is the average cost to win a new med spa patient with ads (medesk.net, cakesmashmedia.com, 2026 benchmarks).

Live demo

Scan this with your phone. You'll see exactly what your patients see.

It's a real demo clinic. Type any first name, tap iMessage or WhatsApp, and send yourself the invite. Open the link to see the friend's side and the visit pass.

Open the demo

"We already ask for referrals"

Asking is not the same as making it easy.

What most clinics do

With Clinvite

"Tell your friends about us" at checkout. They nod, and forget by the parking lot.

They send the invite before they leave, while they still feel great.

A friend hears "you should go" with no link, no offer and no name to ask for.

The friend gets a personal link and your offer, one tap from your booking page.

A referral card in a drawer, and a "how did you hear about us" box nobody fills in.

Every friend shows a visit pass. You know exactly who sent them.

A generic referral tool built for US businesses, with rewards your college might not allow.

Built for Canadian clinics, with reward rules set by clinic type.

Built for your clinic

Pick your clinic type. We set the rules.

IV and wellnessMed spaLaser and cosmeticPhysiotherapyChiropracticMassage therapyNaturopathicDentalOptometryOther clinics

Both get a reward

The friend gets your first-visit offer. The patient who sent them gets a credit after the friend visits.

Default for med spas, laser, cosmetic

Friend offer only

The friend gets your first-visit offer. The patient gets a thank-you, no incentive.

Default for IV, wellness, massage

Thank-you only

No incentives for anyone. Patients send the invite because you made it easy.

Default for physio, chiro, dental, naturopath, optometry

First names and mobile numbers onlyNothing about treatments, ever. No health records.

Built for PIPEDA and PHIPAConsent recorded, access by role, every export logged.

Your patients, not oursExport or delete anyone's record from your dashboard, any time.

No texts from your clinic numberInvites leave from your patient's own phone. Nothing to land in spam.

Encrypted end to endEncrypted in transit and at rest on Cloudflare's network.

Front desk sees only the deskStaff get scanning and rewards for their location. Nothing else.

Everything you get

The whole referral and review machine. One price.

Each piece solves a reason referrals don't happen today.

Core

The Clinvite Referral System

QR at the desk, iMessage and WhatsApp invites, visit passes, live dashboard, unlimited everything.

Solves: "patients mean to refer but never do"

Bonus 1

Google Review Booster

Asks for a review at the two moments patients feel best. Review QR for the desk and receipts.

Solves: "we never remember to ask for reviews"

Bonus 2

Front Desk Print Kit

Tent card, 4x6 counter cards, sticker sheet and a one-line staff script, with your logo, ready to print.

Solves: "we don't have time to set it up"

Bonus 3

College-Safe Reward Presets

Reward rules set by clinic type, with the Ontario college note right in the setting.

Solves: "are we even allowed to do this?"

Bonus 4

Monday Results Report

Every week: scans, invites, friends claimed, visits, reviews, and who to thank.

Solves: "is this actually working?"

Bonus 5

Give a Month, Get a Month

Refer another clinic owner. They get a month free, and so do you.

Solves: "software is just another bill"

Birdeyefrom $299 USDper location, a month

Podiumfrom $459 CADa month

Clinvite$149 CADa month, all of the above

Competitor list prices as published in 2026 (Capterra, fervorstudio.ca). Both are review platforms; neither is built for the minute after a clinic visit.

See the plans Start free now

Pricing

One price per location. Unlimited everything.

Unlimited scans, invites and friends on every plan. 14-day free trial. No setup fees. Cancel anytime.

Save up to 23%

Starter

One clinic location

$149/mo CAD

per clinic location

QR referral system
iMessage and WhatsApp invites
Unlimited scans, invites and friends
Visit passes scanned at the desk
Real-time dashboard
Google Review Booster
Rewards that fit your college
Print-ready QR kit
Cancel anytime

Start today

Multi-location

Per location · 2 to 14 locations

$129/location/mo CAD

billed monthly per location

Everything in Starter, plus:
Group overview dashboard
Cross-location analytics
Staff limited to their own location
Centralized billing
Priority support

Start today

Enterprise

Custom pricing

Custom

15+ locations

Everything in Multi-location, plus:
Franchise-wide reporting
Custom onboarding
Custom contract and invoicing

Talk to us

30-DAY
PROMISE

If your QR gets 20 scans and not one friend claims in your first 30 paid days, your next month is free. We check it automatically and apply it for you. No forms, no asking.

Questions

Before you start.

Do patients need to download an app?

No. They scan the QR with their phone camera and a web page opens. Invites go through the apps they already use: iMessage, regular text, WhatsApp, or anything on their share sheet.

Why doesn't my clinic send the texts?

Because a text from a friend gets opened and a text from a business gets ignored. It also means no texting fees, no spam filters, no anti-spam paperwork, and unlimited usage on every plan.

Does it open a chat with a specific friend?

It opens Messages or WhatsApp with your invite already typed, and the patient picks the friend. A web page cannot open a chat with a specific person unless it already has their number, and we would rather not ask patients to hand over their friends' numbers.

How does the Google review part work?

Add your Google review link once. Clinvite then asks for a review right after a patient sends invites, shows a review QR on the desk screen when you hand over a reward, and asks referred friends after their first visit. Everyone at those steps gets the same ask and it is never tied to a reward, which keeps you inside Google's review rules.

Are referral rewards allowed for my profession?

It depends on your college. Several Ontario colleges, including those for physiotherapy, dentistry, medicine and nursing, restrict giving patients money or gifts for referrals. That is why regulated clinic types start in thank-you mode, where nobody gets an incentive. Med spas, cosmetic and wellness clinics often run credits for both sides. You choose, and you can change it any time.

Is patient data safe? What about PHIPA?

We collect first names and mobile numbers only, never anything about care. Friends give consent before a clinic can contact them. Access is limited by role, every export and deletion is logged, and you can export or delete anyone's record. Our Data Processing Agreement covers our role as your service provider.

How much does it cost?

Starter is $149/mo CAD (or $129/mo billed annually). Multi-location is $129/location/mo ($99 billed annually). Enterprise is custom for 15+ locations. Every plan has a 14-day free trial. No setup fees. Cancel anytime.

Does it work with Jane, Mindbody or my booking system?

Yes. Friends book through whatever booking link you already use. Clinvite tracks the referral up to the visit with its own visit pass, so it doesn't need to plug into your booking system.

How long does setup take?

About five minutes. Pick your clinic type, add your booking link, print the kit, put it on the counter. Most clinics scan it themselves to test it within the first hour.

We have several locations, or a franchise.

Multi-location gives you a group dashboard, numbers per location, and front-desk staff who only see their own clinic. For 15 or more locations, talk to us about Enterprise.

Start your free trial

Your happiest patients, turned into your next ones.

Hi Sarah. Pick a friend.